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Shipping /Returns/Payment Policies

 

SHIPPING

All of our items are Made to order

Our Normal Turn Time for shirt orders is 2-7 business days for individual orders  less than 5 items. 5-10 Items Turn Time 5-10 business days, 10 – 30 items 1 - 2 weeks . Over 30 items orders we ask for at least a 3 week advance notice estimated completion time will be given once order is confirmed and paid in full. (all of these turn times are processing time Shipping time is additional)

Please note turn time for certain items such as shoes, Custome all over print shirts, bags, umbrella, curtains,  car seat covers and more processing time can take from 8-20 business days plus shipping this will be noted in items description.  Note we work with a production partner on these particular items there may be some delays out of our control. Shipping times are estimates. Business days are Monday - Friday***

Free Shipping with orders over $100

* RUSH  orders accepted on a case by case deal and subject to an additional rush fee of $10 or more

 Please understand once the item is with the mail carrier we are NOT responsible for shipping delays as this is out of our control nor are we responsible for lost, stolen, or damaged packages, you will need to speak with the postal service directly using your tracking number. 

****PLEASE NOTE ESPECIALLY DUE TO COVID 19 THERE MAY BE UNCONTROLLED DELAYS****

Payment Options

All Payments are required upfront before any processing begins

Large Group orders such as family reunions, sports teams,(large orders are 50 or more items) 50% deposit required upfront for total orders up to $699, 25% of Deposits are non-refundable after 24 hours, 100% of order is non-refundable after 72 hours or production has begun whichever comes first. Orders with a total balance over $700 75% deposit is required, 25% of the deposit is non- refundable after 24 hours.50% of deposit is non-refundable after 72 hours and 100% of deposit is non-refundable after 1week. ***

Invoices are sent on all custom orders and deposits can be paid via the invoice

Local Orders

Pick up options available for local orders, please be aware these items must be paid in full prior to processing as well and pick up only allowed with prior approval

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RETURN POLICY

ALL SALES ARE FINAL NO RETURNS NO REFUNDS unless the error is on our side with an incorrect order

 

***PLEASE ANY QUESTIONS OR CONCERNS REGARDING ANY OF THESE POLICIES REACH OUT TO ME VIA EMAIL info@thehoneybee-creations.com  In the subject line state "Order Issue"***

 

**NOTE ON ALL PRODUCTS COLORS MAY VARY ON SCREEN DUE TO DIFFERENT SCREEN RESOLUTIONS***