Shipping /Returns/Payment Policies
******PLEASE READ WITHTHE HOLIDAY SEASONAPPROACHING SHIPPING MAY BE SLOWER THAN NORMAL NOTED TIMES. FOR CUSTOM ORDERS PLACED AFTER DEC 8TH CHRISTMAS RECEIVING ITEM BY CHRISTMAS CANNOT BE 100% GURANTEED*****
All of our items are Made to order
Our Normal Turn Time for shirt orders is 5-7 business days for individual orders less than 5 items. 5-10 Items Turn Time 7-10 business days, 10 – 30 items 2 -3 weeks . Over 30 items orders we ask for at least a 4 week advance notice estimated completion time will be given once order confirmed. (all of these turn times are processing time Shipping time is additional)
Please note turn time for certain items such as shoes, Custome all over print shirts, bags, umbrella, curtains, car seat covers and more processing time can take from 8-20 business days plus shipping this will be noted in items description. Note we work with a production partner on these particular items there may be some delays out of our control. Shipping times are estimates. Business days are Monday - Friday***
Free Shipping with orders over $75
* RUSH orders not accepted
Please understand once the item is with the mail carrier we are not responsible for shipping delays as this is out of our control nor are we responsible for lost, stolen, or damaged packages, you will need to speak with your postal office directly using your tracking number.
****PLEASE NOTE ESPECIALLY DUE TO COVID 19 THERE MAY BE UNCONTROLLED DELAYS****
All Payments are required upfront before any processing begins
Large Group orders such as family reunions, 50% deposit required upfront for total orders up to $400, Orders with a total balance over $400 65% deposit is required. 25% of the deposit is non refundable after 48 hours.100% of deposit is non refundable after 1 week.
Invoices are sent on all custom orders and deposits can be paid via the invoice
Pick up options available for local pickups, please be aware these items must be paid in full prior to processing as well and pick only allowed with prior approval
ALL SALES FINAL NO RETURNS NO REFUNDS unless the error is on our side with an incorrect order
***PLEASE ANY QUESTIONS CONCNERNS REGARDING ANY OF THESE POLICIES REACH OUT TO ME VIA EMAIL firstname.lastname@example.org IN the subject line state "Order Issue"***
**NOTE ON ALL PRODUCTS COLORS MAY VARY ON SCREEN DUE TO DIFFERENT SCREEN RESOLUTIONS***